Privacy Policy

At Swastisri Seva Welfare Foundation ("SSWF", "we", "us", or "our"), valuing and protecting your privacy is of paramount importance to us. This Privacy Policy outlines our practices regarding the collection, use, protection, and confidential handling of personal information received from donors, members, volunteers, and website visitors.

1. Information We Collect

When you interact with our website, donate to our campaigns, apply for membership, or register for events, we may collect:

• Personal Identifiers: Name, email address, phone number, postal address, and PAN card number (mandatory for Indian donors seeking 80G tax exemption certificates as per Income Tax regulations).
• Payment Information: When making online donations or membership payments, your transaction is processed securely through encrypted third-party payment gateways (such as Razorpay/Bank Transfer). We do not store credit card, debit card, or net banking passwords on our servers.
• Voluntary Interactions: Information provided when filling out contact forms, feedback surveys, or volunteer registration forms.

2. How We Use Your Information

The personal information collected is utilized solely for legitimate philanthropic and organizational purposes:

• Issuing official donation receipts, 80G tax exemption certificates, and membership ID cards.
• Communicating project updates, annual impact reports, newsletters, and emergency humanitarian appeal notices.
• Maintaining internal compliance records as mandated by the Government of India and statutory auditing authorities.
• Responding to your inquiries, support requests, and feedback promptly.

3. Data Protection and Security

We implement state-of-the-art security measures, including 256-Bit SSL (Secure Socket Layer) encryption, robust firewall protection, and restricted administrative access to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Only authorized personnel with strict confidentiality obligations have access to member and donor records.

4. No Sharing or Selling of Personal Data

We never sell, rent, trade, or share your personal contact details or donation history with third parties, commercial advertisers, or other organizations. Your data is disclosed only when strictly required by law or judicial statutory authorities for legal compliance and tax auditing.

5. Cookies Policy

Our website may use basic session cookies to enhance your user experience, maintain your login session within the Member Portal, and analyze website traffic anonymously. You can choose to disable cookies through your web browser settings without losing access to core public features.

6. Your Rights & Access

As a registered member or donor, you have the right to review, update, or correct your profile information at any time through your encrypted Member Portal dashboard. If you wish to unsubscribe from our newsletter or promotional communications, you can click the unsubscribe link in our emails or contact our support desk.